Dynamics 365 Sales
Dynamics 365 Sales is an AI-powered CRM that gives sales teams deal insights, automation, and pipeline visibility built into how they already sell. Your next follow-up shouldn't depend on the sticky note's adhesive.
Why Dynamics 365 Sales
Give every deal a clearer next step
Dynamics 365 Sales organizes accounts, contacts, activities, opportunities, and pipeline work in a shared CRM. Sales teams can work with Microsoft 365 and use reporting to keep customer context close to the conversation.
What you can do with Dynamics 365 Sales
AI-driven insights
Predict which deals are most likely to close.
Sales Copilot
Drafts emails, preps calls, and suggests next steps.
Forecasting clarity
See the pipeline in real time.
Built-in integrations
Works with Microsoft Teams, Outlook, LinkedIn, and Power BI.
Sound familiar?
When Dynamics 365 Sales is worth a closer look
Start with the work that needs to change. These are useful reasons to assess the fit.
- Sales reps and account managers need a shared system for accounts, contacts, activities, opportunities, and pipeline.
- Leaders need consistent forecasts, dashboards, and sales process visibility.
- The team already works in Microsoft 365 and wants customer work connected to those tools.
What changes for your team
| Pain point | The fix | The result |
|---|---|---|
| Deals slipping through the cracks | AI tracks activity and nudges follow-up | Higher close rates |
| Too much manual data entry | Copilot and auto-capture handle admin work | More time selling |
| No clear pipeline visibility | Real-time dashboards and scoring | Forecast with confidence |
Dynamics 365 Sales with TruNova
The partner behind the implementation
TruNova helps teams scope, configure, integrate, train, and support Dynamics 365 Sales around the way their sales team actually works.
Separate software from services
Software pricing and implementation costs
US list price checked September 7, 2026. Prices exclude tax, and checkout price can vary by country, currency, and regional terms. Microsoft Product Terms require a qualifying base license for attach licenses. The separate Microsoft Relationship Sales offer has a 10-license minimum and is not included in these rows. Other minimum purchase and license prerequisites may apply; confirm your agreement. Prices cover the software subscription; implementation, integrations, data work, training, support, taxes, and partner apps are separate. Microsoft says Copilot Credits are required for prebuilt or custom agents and an Azure subscription is required to use agents.
| Plan or option | Published US price | Billing and scope |
|---|---|---|
| Dynamics 365 Sales Professional | $65.00 USD | per user per month, paid yearly |
| Dynamics 365 Sales Enterprise Edition | $105.00 USD | per user per month, paid yearly |
| Dynamics 365 Sales Premium | $150.00 USD | per user per month, paid yearly |
US pricing checked September 7, 2026. Microsoft Dynamics 365 Sales pricing Microsoft Dynamics 365 Sales product overview Microsoft Dynamics 365 Sales documentation Microsoft Dynamics 365 Services Product Terms Prices, availability, taxes, and regional terms may vary.
What changes the implementation budget?
- The quality and structure of account, contact, activity, opportunity, and product data determine the migration and cleanup effort.
- Microsoft 365, customer insights, marketing, telephony, quoting, and order system connections require clear ownership and integration mapping.
- Sales stages, permissions, forecasting, dashboards, forms, and guided processes shape configuration, testing, and user adoption work.
Software fees do not include TruNova implementation services. Our estimate tool provides an initial planning range. We confirm scope, dependencies, and pricing during discovery.
Works with your wider business
Keep the tools. Connect the work.
Microsoft 365 and Teams
Keep customer and sales work close to the Microsoft 365 tools the team already uses.
Dynamics 365 Customer Insights
Connect customer data and journey context to the sales conversation when those processes are part of the design.
Power BI
Use sales data for dashboards and reporting that give leaders and account teams a shared view of pipeline work.
Where this shows up
Industries that use this most: financial services, healthcare and life sciences, manufacturing, professional services, retail and e-commerce
Questions about Dynamics 365 Sales
Before you decide
What does Dynamics 365 Sales licensing cost?
Microsoft lists Professional, Enterprise Edition, and Premium as per user per month plans paid yearly. Confirm the right license for each role, then add the separate costs for implementation, integrations, Copilot capacity, training, support, taxes, and any partner apps.
How do we know if Dynamics 365 Sales is a fit?
It is worth assessing when the sales team needs a consistent account and opportunity process, shared pipeline visibility, and Microsoft 365 connected to customer work. The fit depends on the selling motion, data, roles, reporting, and required integrations.
What affects the Sales implementation schedule?
There is no universal timeline. The schedule depends on data cleanup, sales process decisions, security, forecasting, Microsoft 365 setup, integrations, reporting, testing, and time from sales leaders and users. TruNova confirms the sequence and scope during discovery.
Work with TruNova
Where are you starting?
Start
Outgrown the tools you have? Let us plan the next system around your team.
Optimize
Already using the tools? Let us help with the steps that still take too much work.
Rescue
In the middle of an implementation that is going wrong? Bring us what is stuck.
Support and ongoing education for your system and your team.
Already using Dynamics 365 Sales? The $4,000 System optimization review covers one application over two weeks, with up to five priority pain points and a report with cost estimates. Implementation of recommendations is a separate project.
What could your project cost?
Wondering what it would take? Tell the estimate tool a little about your team and your systems for an initial planning range. We can talk through the details together.
A starting point for planning. We confirm scope and pricing during discovery.